Step-by-Step Guide to Link Your Mobile with Seva Sindhu

To use Seva Sindhu smoothly—login with OTP, receive SMS updates, track applications, and avoid errors—your mobile number must be verified and linked.

Most people get stuck because they don’t complete the OTP validation step, or try using a different mobile number than the one connected to Aadhaar (during registration).

This guide shows the correct, official-friendly method with simple steps and quick fixes.

Step-by-Step Guide to Link Your Mobile with Seva Sindhu

What “Link Your Mobile with Seva Sindhu” Actually Means

When your mobile is linked/verified:

  • You can log in using OTP
  • You receive SMS updates at different stages of your application
  • You can track your application using the reference number
  • Password reset becomes easier (OTP-based)

Seva Sindhu itself mentions that SMS will be sent at each step after submitting an application.

Before You Start: Keep These Ready

Keep these ready so you don’t get stuck:

  • Your Aadhaar number
  • Your phone (to receive OTP)
  • Stable internet
  • A browser like Chrome/Firefox (Seva Sindhu also mentions supported browsers in its user manual)

Link Mobile During New User Registration

This is the cleanest way because it creates your account and verifies your mobile number properly.

Step-by-step (Simple)

  1. Go to the Seva Sindhu website and click New User Registration
  2. You’ll be redirected to DigiLocker
  3. Enter your 16-digit Aadhaar number
  4. Click Next → OTP will go to the mobile linked with Aadhaar
  5. Enter OTP and continue
  6. Click Allow to share details back to Seva Sindhu
  7. Now on Seva Sindhu, enter:
    • Email (optional)
    • Your mobile number
    • Password
    • Captcha
  8. Click Submit
  9. You’ll see a verification step → enter Mobile OTP and validate
  10. You should see a registration successful message, and you can log in later using mobile/email

That’s your mobile linked + verified correctly.

Which Mobile Gets the OTP?

This is where many people get confused:

  • During the DigiLocker/Aadhaar step, OTP goes to the mobile linked with Aadhaar
  • During final verification, OTP goes to the mobile number you entered on Seva Sindhu

So if you don’t have access to the Aadhaar-linked mobile, registration can fail early.

If You’re Already Registered (How to “Link” Mobile in Practical Terms)

If you already have an account, the “linking” part usually means:

  • You must be able to log inusing your registered mobile, and
  • Your OTP must come to your phone

Try this first (fast)

On the Seva Sindhu services page, you’ll typically see:

  • Get OTP
  • Forgot Password
  • New user? Register here

Use Get OTP to log in with your registered number.

If OTP comes to your phone → your mobile is already linked.

How to Confirm Your Mobile Is Linked Successfully

Your mobile is linked if:

  • You can log in using OTP
  • You receive SMS updates for applications
  • You can track application status and see progress (the manual shows tracking via reference number)

Common Problems

1

OTP Not Coming
Try:
Wait 2–3 minutes and tap Resend OTP
Switch to a better network area
Don’t use VPN
Try Chrome / another browser
If you still don’t get OTP, it could be a server delay (especially during peak hours).

2

“Mobile Number Already Registered.”
This usually means you already have an account with that number.
Do this:
Try Get OTP login first
If you forgot your password, use Forgot Password (OTP-based options are commonly provided on the portal)

3

You Don’t Have Access to Aadhaar-Linked Mobile
Since DigiLocker OTP goes to the Aadhaar-linked mobile during registration, you may need to first update your Aadhaar mobile through official Aadhaar update channels (then retry registration). The Seva Sindhu registration step clearly depends on Aadhaar-linked OTP.

4

4) Portal Not Loading / Page Errors
Do this:
Use Chrome
Clear cache
Try again later
Avoid peak hours

The Seva Sindhu user manual also mentions browser compatibility basics.

Tips to Make Mobile Linking Smooth (Small Things, Big Help)

  • Use your own mobile number, not a friend’s or agent’s
  • Save screenshots of the registration confirmation and the application reference number
  • Keep your mobile active because status updates are sent by SMS
  • If you used a CSC/center, ask them for the reference number immediately

Need Help?

If you’re stuck (OTP issues, account lock, mobile mismatch), Seva Sindhu provides helpdesk numbers on its portal:
8088304855 / 6361799796 / 9380204364 / 9380206704 (working days 9 AM–6 PM). You can also read: How to Verify Your Seva Sindhu Application Status Correctly

FAQs

Final Words


Linking your mobile with Seva Sindhu is not complicated—most of the time, it’s just about finishing the full registration + OTP validation properly, and understanding which OTP goes to which number.

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