Seva Sindhu Error Code Fixes: A Complete Guide 2026
If you’re using the Seva Sindhu Portal and suddenly see an error code — don’t worry. These error messages can be confusing and frustrating, especially when you’re trying to apply for certificates, track status, or log in.
This guide will help you understand exactly why these errors happen and how to fix them quickly. I’ll explain everything in simple language — like I’m helping a friend.
Why Seva Sindhu Shows Error Codes
Seva Sindhu connects with multiple systems — like Aadhaar verification, mobile OTP, application status check, document upload, etc. If anything in this chain doesn’t work right, the portal shows an error code.
Here are the main causes:
Now let’s look at the most common error codes and how to fix them.
Error: MOBILE_NOT_VERIFIED
Meaning:
This error appears when Seva Sindhu cannot confirm that your mobile number is linked with your Aadhaar or profile.
Why It Happens:
Your mobile number is not linked to your Aadhaar
You entered a different number than the one linked with Aadhaar
OTP verification failed multiple times
How to Fix It
Check Aadhaar Mobile Link:
Visit your nearest Aadhaar center or UIDAI website to ensure your mobile number is linked to your Aadhaar.
Enter Correct Mobile Number:
Use the same number that is linked with your Aadhaar during login.
Try OTP Again:
Wait a few minutes and try generating OTP again.
Tip: If your OTP doesn’t arrive, check the network signal and ensure your phone isn’t blocking SMS from unknown senders.
Error: SERVICE_UNAVAILABLE
Meaning:
The portal service you’re trying to access is temporarily down or under maintenance.
Why It Happens:
Government server under maintenance
High traffic load on the portal
Temporary outage
How to Fix It
Quick Tip: This issue is usually temporary. Don’t refresh repeatedly — waiting 10‑15 minutes often helps.
Error: INVALID_AADHAAR_DETAILS
Meaning:
The details you have entered do not match the details in the Aadhaar database.
Why It Happens:
Incorrect Aadhaar number
Mismatch in name or date of birth
Typing mistakes while entering Aadhaar
How to Fix It
✔ Re‑enter your Aadhaar carefully ✔ Ensure there are no extra spaces or missing digits ✔ Check your name and DOB against your Aadhaar card
Pro Tip: Avoid typing manually. If possible, copy‑paste the Aadhaar number to prevent mistakes.
Error: INVALID_OTP
Meaning:
This happens when the OTP you entered is wrong or has expired.
Why It Happens:
Entering the wrong OTP
Waiting too long before entering the OTP (it expires)
The poor network is causing delayed SMS delivery
✅ How to Fix It
Tip: If OTP messages are delayed, switch from Wi‑Fi to mobile data or vice versa.
Error: UPLOAD_FAILED
Meaning:
The document you tried to upload did not upload successfully.
Why It Happens:
How to Fix It
✔ Convert documents to PDF ✔ Resize large files ✔ Upload again via a strong internet connection
Tip: Always use PDF format for certificates and documents — it reduces rejection chances.
Error: SESSION_EXPIRED
Meaning:
This appears if your session ended due to inactivity or timeout.
Why It Happens:
Long delay before submitting information
Keeping the portal idle for too long
How to Fix It
✔ Refresh the page and log in again ✔ Keep your activity quick ✔ Avoid leaving the session idle
Pro Tip: Prepare documents and details before logging in.
Error: INVALID_SERVICE
Meaning:
The service you are trying to access does not exist or has been discontinued.
Why It Happens:
Typing the wrong service code
Service name changed
The portal moved the service to another category
How to Fix It
Tip: If the portal redirects you incorrectly, close all tabs and start from the main portal page. You can also read: How to Solve Seva Sindhu Portal Not Responding Issues
Quick Fix Checklist (Instant Solutions)
Before trying advanced steps, run through this checklist:
Most errors get fixed by following these simple steps!
App vs Browser — Which Works Better?
Seva Sindhu Browser Version
✔ More stable ✔ Better for document upload ✔ Fewer glitches
Seva Sindhu Mobile App
✔ Easy access ✔ Portable
But: Sometimes shows more errors due to device compatibility.
Tip: If one doesn’t work, always try the other. Many users solve errors by switching from the app to the browser.
Official Support (If All Else Fails)
If you still face errors after trying everything:
When contacting support, mention:
They can check specific issues and help you resolve them faster.
FAQs
Final Words
Error codes on Seva Sindhu can feel scary at first — but once you know what they mean and how to fix them, they become easy to manage. Most problems are caused by simple issues like wrong OTP, wrong details, or upload errors.
Always double‑check your data, keep your documents ready in the right format, and ensure a strong internet connection before you start.
