Why Seva Sindhu Takes Longer Than Expected for Approval

If you ever submitted a service request (like a certificate or scheme application) on the Seva Sindhu portal and were waiting longer than you expected, you’re not alone. Many users feel stuck or confused when the status stays on “In Progress” for days.

In this guide, I’ll explain the real reasons why approvals can be slow, what usually happens behind the scenes, and how you can check or speed things up — all in simple words (no big confusing terms).

The Seva Sindhu portal is not just for one thing — it’s a common gateway for many government services and schemes (certificates, welfare, licenses, pensions, etc.).

Each service is handled by a specific department. After you submit your application online:

So approval is not instant — it needs verification by actual government officials.

Even though Seva Sindhu is digital, some services still require field checks or manual verification — especially:

Why does this add time?

So even if you submitted online, the offline steps take time too.

Many people in Karnataka use Seva Sindhu every day. When there’s a big rush — like during scheme deadlines or benefit windows — approvals can slow down.

If a department has hundreds or thousands of applications, it takes longer for staff to process each one.

This is a common reason why approvals take longer than expected.

One of the biggest causes of delays is simple — missing or wrong documents.

Here’s how this happens:

If anything is missing, staff cannot approve your application until the issue is fixed.

Seva Sindhu portal sometimes undergoes maintenance or updates to improve performance.

During these times:

This doesn’t always mean anything is wrong with your application — it may simply be the portal being updated.

Most government departments process applications only on working days.

If you applied just before a weekend or a holiday, your application might not be touched until the next business day.

So don’t be surprised if you see no change for a couple of days — it can be normal.

Not all approvals are automatically updated. Some applications require:

That adds time, but it also ensures your data is correct and fraud-free.

Sometimes you check the status, and it shows the same message for many days. Common causes:

If it hasn’t been updated for a long time, see the tips below to handle it.

Here are quick actions you can take:

Check Documents Before Submitting

Double-check that all required files are clear and complete.

Look for Status Messages Carefully

If your application asks for additional documents, do it quickly to avoid waiting.

Use Correct Formats

Some services need PDF uploads, some need images. Make sure you follow the instructions.

Apply Early in the Week

If possible, submit before the start of the work week, not before holidays.

Keep Your Contact Updated

Make sure your mobile and email are correct — updates are sent via SMS/email.

Use Helpdesk if Stuck Too Long

You can contact support if the status stays unchanged for a long time (helpline contacts are on the portal).

Some services simply require more checks:

These take longer than simple certificate services.

No.

Some services are fast:

But anything that needs human intervention or local verification can take more time.

If your status shows no movement for over a week:

This often helps trigger a manual review.You can also read: Step-by-Step Guide to Link Your Mobile with Seva Sindhu