Troubleshooting Seva Sindhu Login with Incorrect Aadhaar

If you’ve been trying to log in to the Seva Sindhu portal and continuously run into an error due to incorrect Aadhaar details, it can be frustrating. This issue commonly occurs due to small mistakes in your personal data, mismatches between your Aadhaar records and what the portal expects, or other factors related to your Aadhaar‑linked mobile number.

In this guide, we’ll cover why login errors happen, how to resolve them, and prevent future issues. Whether you’re dealing with incorrect Aadhaar numbers, mismatches in name or date of birth, or issues with mobile verification, we’ve got solutions for all of them.

Before diving into the fixes, it’s important to understand why these errors happen. The Seva Sindhu portal links your Aadhaar number to your personal information (such as your name, date of birth, and linked mobile number). When you log in, the portal verifies your identity against the UIDAI database to confirm your details. If something doesn’t match, the system will block your login attempt and show an error.

Here are the common reasons why you might see login errors:

Let’s break down how to fix each one.

Double‑Check Your Aadhaar Number

The most basic step is to verify that the Aadhaar number you’ve entered is correct. The portal checks every digit of the Aadhaar number, and even a small typo can cause an error.

How to fix:

Tip: If you’re copying the Aadhaar number from your card, make sure there are no hidden spaces between the digits when you paste it.

Ensure Your Name Matches Exactly

Seva Sindhu uses your name exactly as it appears on your Aadhaar card. If your name on Seva Sindhu doesn’t match the one stored in the Aadhaar database, you’ll face login issues.

How to fix:

Tip: Small errors like missing initials or using shortened versions of names are common causes of login errors.

Match Your Date of Birth Exactly

Your Date of Birth (DOB) must also match what’s recorded in the Aadhaar database. Even minor differences in the format can cause problems.

How to fix:

Link Your Mobile Number with Aadhaar

One of the most common reasons for login failures is the mobile number not being linked to Aadhaar.

Seva Sindhu requires the mobile number linked to your Aadhaar for sending the One-Time Password (OTP) during login. If your mobile number is not updated or linked with your Aadhaar, the OTP won’t be sent.

How to fix:

Tip: You can also verify whether your mobile is linked to your Aadhaar by visiting the UIDAI website and checking the status.

Remove Extra Spaces and Correct Typographical Errors

A lot of login issues can be resolved simply by fixing typographical errors and removing extra spaces.

How to fix:

Tip: Always recheck your entries before submitting the login details.

Clear Browser Cache & Cookies

Sometimes, old browser data can cause conflicts and prevent the Seva Sindhu portal from loading correctly. Cached data and cookies may interfere with the login process, especially when using outdated or corrupted session data.

How to clear browser cache:

After clearing your cache and cookies, restart your browser and try logging in again.

Tip: If you continue to face issues, try accessing Seva Sindhu from a different browser or use an incognito window.

Try Incognito or Private Browsing Mode

Sometimes, browser extensions or saved data can cause conflicts with the Seva Sindhu login page. To rule this out, try Incognito/Private Mode.

How to fix:

Incognito Mode will prevent your browser’s cache, cookies, and extensions from interfering with the portal.

Switch to a Different Browser

If you’re still facing login issues, try using a different browser altogether.

Recommended browsers:

Browsers like Safari or Internet Explorer may not be as compatible with Seva Sindhu, leading to login errors.

Tip: For the most reliable experience, always use Google Chrome or Mozilla Firefox.

Try During Off-Peak Hours

High traffic can sometimes cause issues with logging in, especially during peak hours. The Seva Sindhu portal might be slow or temporarily unavailable if too many people are trying to access it at once.

How to fix:

Try logging in during off-peak hours when fewer people are accessing the portal:

These times often have less traffic, improving your chances of a successful login.

Restart Your Device

If nothing seems to work, try restarting your computer or mobile device. Rebooting can help reset network settings, clear temporary data, and fix minor glitches that might be blocking your login.

If you’ve tried all of the steps above and still can’t log in due to incorrect Aadhaar details, it’s time to contact Seva Sindhu Support.

Here’s how you can reach them:

When you contact Seva Sindhu support, make sure to include:

Seva Sindhu support can help you verify if there’s an issue with the portal or provide you with further steps. You can also read: What to Do If Seva Sindhu Says ‘Service Not Available.’

Here are some prevention tips to avoid login issues in the future:

Before you contact support, make sure to: